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Our operations team is
Operations and housekeeping services
ITC offers a wide range of apartments, differing in size, style and location, with each apartment being uniquely designed. Despite the individuality of each apartment, they all share one common factor.
Each and every single apartment is maintained and looked after to not only reach, but to exceed ITC's strict and industry leading standards. As high as these standards are, it is a breeze for our operation team to constantly uphold and exceed.
Part of the ITC objective is to bring in the joys and benefits of hotel living to the corporate world by offering services above and beyond what is expected of an apartment rental. One of the many offerings is our dedicated housekeeping team who is run by our eager, yet meticulous housekeeping manager.
WHAT TO EXPECT
The Housekeeper are employed full-time
House-keepers sign in/sign out at security desk
Housekeeping only use Good's Lift
All laundry and cleaning supplies kept in custom-made trolleys and bags
Regular inspections are conducted
ITC hospitality Group act as agent for every property
ITC hospitatlity Group will accompany any contractor/supplier into building to supervise work done
ITC Hospitality Group engages with property manager on building matters or they escalate it to building manager
ITC Hospitality Group has strict protocols to manage keys and the accessing of building - leaving no key / disk at security or reception
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