Front Desk, Operations

Night Auditor

Job Description

Job Description:

ITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well-organised Night Auditor.

Salary / Remuneration:
R18 000 per month (cost to company)

Key Responsibilities:

  • Welcome and assist guests during the night shift in a professional and friendly manner
  • Handle guest check-ins and check-outs
  • Process reservations, payments, and guest requests
  • Perform the daily night audit process and balance all hotel transactions
  • Reconcile front office accounts, cash, credit card, and room revenue
  • Prepare and distribute daily financial and operational reports
  • Ensure all financial postings are accurate and aligned with hotel procedures
  • Handle late-night guest queries, complaints, or emergencies
  • Maintain security and monitor hotel activity during night hours
  • Ensure smooth handover to the morning shift team

Requirements:

  • Previous experience as a Night Auditor, Receptionist, or Front Office Ambassador in a hotel
  • Finance or accounting experience is essential
  • Experience with hotel systems
  • Strong numerical and reconciliation skills
  • Good computer literacy (Excel and reporting systems)
  • Excellent communication and customer service skills
  • Ability to work independently and responsibly during night hours
  • Reliable, trustworthy, and detail-oriented

Preferred Qualifications:

  • Grade 12/Matric certificate
  • Tertiary qualification is advantageous
  • 2+ years of experience in a similar role

Benefits:

  • Competitive salary
  • Professional development opportunities

Application Details:

  • To apply send your CV, head and shoulder photo, qualifications, and references to: hr@inthecity.co.za
  • Note: If you have not heard back from us after two (2) weeks, please consider your application unsuccessful

Job Type: Full-time

Night Auditor

Job Description
Cape Town, South Africa
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